Vice President of Consumer Services and Planning
Ms. Hamilton sets a daily intention and lives each day with purpose – and when she arrives at work, she doesn’t check her intention at the door. She intentionally makes space for empathy and purposeful action in the workplace by encouraging her staff and fellow employees to embrace their own leadership abilities. By doing so, she creates a fearless, engaged, and generous culture. This approach to living with purpose plays an instrumental role in enhancing the corporate culture, reminding employees to be human, and to always put our members first.
She is responsible for strategic planning, customer service and supporting board communications internally and externally. She is an advocate for both health and wellness and a better consumer experience in health care.
Prior to her position at Blue Cross, she worked as a regulator of health plans at the City of New York’s Mayor’s Office of Medicaid Managed Care and in External Affairs for the Human Resources Administration in New York City. She has an academic appointment with the University Of Vermont School Of Medicine and is a lecturer in the Graduate School of Public Health.
She has an undergraduate degree from Bowdoin College and holds a doctorate in public administration from New York University in health services research, policy and management. Catherine has served on the boards of Girls on The Run Vermont, the Community Health Centers of Burlington, Steps to End Violence, Go Red for Women Vermont and the Green Mountain United Way.
She is a certified yoga instructor and teaches chair yoga as a SASH volunteer at Cathedral Square. She is married to Mark Bradley and is a mom of four boys ages 13 – 26.