Legal Notices and Policies
Blue Cross and Blue Shield of Vermont and the Vermont Health Plan are required to notify you of current legal rights and policy limitations that may apply to your coverage with us. The following documents contain important information and we encourage you to review these materials carefully.
Blue Cross and Blue Shield of Vermont (BCBSVT) does not discriminate on the basis of race, color, national origin, age, disability, gender or sex. When necessary we provide free services to ensure effective communications, including free language services for people whose primary language is not English.
Our notice of privacy practices describes the various ways in which we may use and disclose your protected health information in the course of providing your health benefits.
This document contains several important notices.
- A notice of your rights under the Newborn and Mother's Health Protection Act, which entitles you to certain minimum benefits related to hospital stays and childbirth.
- A notice of your rights under the Women's Health and Cancer Rights Act of 1998, which entitles you to certain benefits for reconstruction surgery related to mastectomy.
- For individuals participating in group health plans, a notice of special enrollment rights which describes the circumstances under which you may be allowed to enroll in your employer's plan or add dependents to your group health plan outside of the normal open enrollment. Please note that if you purchase your group health insurances through Vermont Health Connect, you should consult Vermont Health Connect about the special enrollment periods applicable to those plans.
This document sets out our privacy practices regarding your personal financial information.
Blue Cross and Blue Shield of Vermont and the Vermont Health Plan maintain high standards for the protection of your information when you visit our website. This document outlines how information you provide on this site is handled.
Customer service strives to assist all callers upon their first contact with us; however, there are certain instances where we may need authorization to speak to someone regarding another person's protected health information. This document describes those processes so that you can get the help you need.
Updated: November 2016